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dc.date.accessioned2020-03-26T09:31:45Z
dc.date.available2020-03-26T09:31:45Z
dc.identifier.urihttp://0-library-oapen-org.catalogue.libraries.london.ac.uk/handle/20.500.12657/1367
dc.typegrantor
oapen.relation.fundsf30f9d2f-9289-40b1-a565-652cc614d3a3
grantor.nameKnowledge Foundation
grantor.doi10.13039/100003077


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Funded publications

  • Witell, Lars (2025)
    This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service innovation in making ...